Hey everyone, I have visited this location several times with a friend & for myself, and during those visits, I received an oil change and a few minor repairs. Most of the time, the wait is quite long, but I do enjoy the comfortable and clean waiting lobby. During my last visit, I needed to purchase a gas cap, which cost me $45. When I entered, I was greeted with a polite smile. I don’t have a functioning horn and have experienced many technical issues with my Dodge Journey. NOT purchased at this Lot. The staff was quick to assist me and provided solutions to my questions. I can’t say I would return for repairs unless it was related to a recall, as Dodge is required by law to address those issues. Overall, while my vehicle has its challenges, the customer service at this location has consistently been great.

Great experience. Drove from Youngstown and worth it. Very professional from the sales staff the management. Love my new jeep

Conner M. Helped me out through the entire process. He quickly answered every question, helped me with my requests, and eased my mind about buying a vehicle from out of state. I have never had such a smooth truck buying experience. Highly recommend him if you are looking for a vehicle! Everyone I dealt with was super friendly and professional! Keep up the great work!

I went in not even anticipating purchasing a vehicle but I needed one. I had Mike help me and literally everything I asked for he gave me. He was professional and very easygoing. I would definitely recommend someone to see him if looking for a vehicle. I literally have my dream car and at the best time ever with the snow.

I would like to thank Howard Walker, the Buisness Manager at the Ken Ganley, Chrysler Dealership in Bedford , Ohio, for helping me purchase a truck. He certainly is kind, courteous and very knowledgeable about the vehicles that he sells. I couldn’t have asked for a better experience! I had a bad experience at a different dealership the previous evening, which had me leery about shopping at a dealership anymore. Howard put me and my wife at ease as soon as we met him. Aside from being knowledgeable at his job, he was extremely honest and upfront about every part of the purchase process. His no pressure salesmanship approach is very rare in my opinion, and I appreciated the time he took explaining all of the details of my purchase. Howard is a top notch vehicle Buisness Manager and an exceptional salesman! Do yourself a favor and visit him the next time you are ready to buy a vehicle.

Had a great experience at Ken Ganley CDJR in Bedford. I ran into Mike Daniel's and he showed me how easy it was to get into a new vehicle. Thanks Ken Ganley and thank you Mike Daniel's. This was a great BDAY Gift to myself.

Asha Jenkins-Myles and the gentleman in finance - Dominick turned a terrible situation into a win after Omar fumble the sale. Thank you for assisting me with helping me get into the new mini van, helping me with the price and finance. Both tag-teamed and came together with a positive solution. Team work always makes the dream work. Asha is a winning Salespersons. She gets the job done!!!

NCAM was nothing short of fantastic in working on my purchase of a 2016 BMW 340 Msport in beautiful Estoril Blue. I never leave reviews, but people must know how great they are, especially since this was an out-of-State online/phone purchase. Mo...You're the man dude! He was in constant contact, answering texts and sending detailed video of this awesome bimmer. He went above and beyond what I thought was possible with communication, which is why I'm writing this. Get this: I had 3rd party inspect Tuesday. They sent paperwork Wednesday. I sent it back Thursday. They received Friday. Car shipped that day and arrived in Jersey Saturday night. Again, Mo is the man. The car is exactly as described, and I couldn't be happier. It's fast, gorgeous, fast, and exactly as described (probably better) and I'm proud to wear the NorthCoast plate frame around my tag. I would HIGHLY recommend doing business with them (Ask for MO). Thank you NCAM. I'll never forget the experience. Btw: ASK FOR MO!!!

I purchased a 2013 audi q5 from ncoast June 2016, of course since it was my.first luxury car i wanted the top warranty.pkg, it made my car payment go up but that didnt matter... Here its.2019 i had just hit 70k and my emissions light came.on...barry told me the stipulations of my warranty and for once i fit all and all was covered..i dropped my.car december 12 at 8am, they never offered me.a.loaner.car, my.93 yr old granny had a massive.stroked dec.11 and we all.hate depending on others for a ride espcially to work, im telling my story to everyone and they kept saying call them for a car.. So.that saturday the 14th or monday i finally did, this is what i was given, i was like something to get me to work, it wasnt COMPARABLE TO WHAT I DROVE I WAS SET BACK.14 YRS, the svc advisor chris in days never called me.i was always calling him and EVERYTIME HE WOULD.SAY I WAS JUST ABOUT TO CALL YOU, i had just met chris and could already tell he was a liar and con artist because he would hesitate EVERYTIME.BEFORE HE TOLD.ME.ALL THIS BULL 1. The car i was given was all they were able to give me.as a.loaner, thats a.lie as.dec 23rd i told him.off so badly i went from a 2005 wrecked nissan sentra, 2 cracked tire rims, 2 front bald tires, filthy key chain My.first.day driving to.work in the sentra i.was almost killed as it was a bad ice storm, the car was so.low.i was hurting my.lower back getting in and out of it each day, but i.had. a way to.see.my.granny ay hospital and a way to.work...despite all backlash from.everyone shocked i would be done this way. 2. In between these 9 days bryan who was amazing from the insurance.company called me with a DETAILED EXPLANATION AND ASSURED.ME.ALL WAS COVERED AND HE WOULD GIVE THE OK to start fixing my car and i would have it back by CHRISTmas. Another lie from chris because he was so.hesitant : he sounded like he didnt even believe what he was telling me and that he knew.it was the wrong thing to.do So.i called chris dec 23rd lit his fire and basically i have done his job and mines at my place of employment the last 9 days.he went with his lie i was just about to call u, he said audi hasnt started on your car as their labor per hr is $134 an hr and i would have to.pay the $700 plus difference ALONG WITH MY.$100 DEDUCTABLE WHICH DAY ONE NCOAST TOLD ME WAS ALL.I WOULD HAVE TO PAY is my.deductible. I said chris i need my.car as i return to.work jan 2, he said i will.let them.know to.start at audi, i.immed called bryan who called chris back and told chris in my language basically dont fuck candice up cause yall fucked up. He told chris this lady has done everything right and ncoast is trying to get 700 extra dollars out of her and right at CHRISTmas and thats not fair Bryan told.chris.the insurance.would.pay half and ncoast should..pay half. Chris called me.back after bryan.saying he had great news all.around from me about 700 and from.my.earlier lashing of another car,  Upon my arrival i kicked chris alot.of knowledge about good old fashioned BASIC CUSTOMER SERVICE The whole problem is ncoast sells luxury vehicles.but not able to.service.them and.want to.charge.the customer for.the dealers rates, DFMUCUFU, basically.dont fk.the customer up cause yall fkd up, i told.chris invest in the machine which he says is specific to.audi, well work their rate into.the insurace pkg then id never have had convos.and id have already paid into.it, i spoke to.a finance person at ncoast with that idea. I told.chris use this as a learning tool He says they never encountered.what was wrong w my car, he also.said because their business is growing so.fast they not.focused on customer.service i said that should be FIRST AND FOREMOST AND IF THEY CREATE A POSN I CAN SPEARHEAD IT. I apologized to.chris and gave him a hug and i told him i will retract MY DECEMBER 16TH.REVIEW WHICH NCOAST HAS NEVER POSTED INSTEAD THEY EMAILED ME.SAYING RESPOND TO EMAIL, I EMAILED THEM TO.SEND ME. My 1st review and they still.havent.